ChatShelf Support
Help with installation, saving conversations, collections, layouts, Trash, Google sign-in or cloud synchronization.
Contact support
Email us at support@yourdomain.com.
Include a short description, your ChatShelf version, the AI service you were using and a screenshot when appropriate.
Frequently asked questions
Do I need a Google account?
No. ChatShelf works locally without an account. Google sign-in is optional and is used only for private Google Drive backup and restore.
Where is my library stored?
Your library is stored in Chrome's local extension storage by default. If cloud sync is enabled, a backup is also stored in your Google Drive app-data folder.
What happens when I sign out?
Synchronization stops and the active Google connection is cleared. Signing out does not automatically delete an existing Drive backup.
How do I delete the cloud backup?
Open Google Drive settings, go to the app-management section, locate ChatShelf and choose the option to delete its hidden app data.
How long do deleted items remain in Trash?
Items remain recoverable for up to 30 days and are then automatically deleted.
Is ChatShelf affiliated with the supported AI services?
No. ChatShelf is independent and is not affiliated with or endorsed by OpenAI, Anthropic, Google or xAI.